Account
Last updated: 4 September 2026
This Privacy and Cookie Policy explains how SIA “Skrīveru Saldumi” collects, uses and protects personal data when you visit www.skriverusaldumi.lv, create an account, place an order, contact us or otherwise use our services.
The controller responsible for the processing of your personal data is:
SIA “Skrīveru Saldumi”
Registration No. 45403016339
VAT No. LV45403016339
Registered address: Daugavas iela 82, Skrīveri, Skrīveri Parish, LV-5125, Latvia
E-mail: info@skriverusaldumi.lv
Telephone: +371 67327422
We process personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation or “GDPR”), applicable Latvian legislation and other applicable data protection requirements.
Depending on how you use the Website and our services, we may process the following categories of personal data:
identification data, such as your name and surname;
contact details, such as your e-mail address, telephone number, billing address and delivery address;
account information, such as login details and account preferences;
order and transaction information, including purchased products, order history, delivery information, payment status, discounts and returns;
communication data, including enquiries, complaints and correspondence with us;
marketing preferences, including newsletter subscriptions and consent records;
technical information, including your IP address, browser type, device information, operating system, Website activity and cookie identifiers; and
any other information you choose to provide to us.
We do not normally receive or store complete payment card details. Card payments are processed by an authorised payment service provider.
We process personal data for the following purposes and on the following legal bases:
We process identification, contact, order and payment-related information to:
process and confirm orders;
receive and administer payments;
prepare and deliver Products;
provide order updates;
administer returns and refunds; and
provide customer service relating to an order.
The legal basis for this processing is the performance of a contract or taking steps at your request before entering into a contract.
We process and retain certain information to comply with accounting, tax, consumer protection and other legal requirements.
The legal basis for this processing is compliance with our legal obligations.
We process the information you provide when you contact us to answer questions, resolve complaints and provide customer support.
Depending on the nature of the communication, the legal basis is the performance of a contract, compliance with a legal obligation or our legitimate interest in communicating with customers and protecting our legal rights.
If you create an account, we process your account and contact information to create and administer the account, remember your preferences and provide access to your order history.
The legal basis is the performance of a contract and our legitimate interest in providing a convenient and secure customer experience.
Where you have provided consent, we may use your e-mail address or other contact information to send newsletters, special offers and information about our Products.
You may withdraw your consent at any time by using the unsubscribe link included in the communication or by contacting us at info@skriverusaldumi.lv. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
We may process technical information to:
operate and maintain the Website;
keep the Website and customer accounts secure;
prevent fraud and misuse;
identify and correct technical problems; and
improve the performance and usability of the Website.
The legal basis is our legitimate interest in maintaining a secure, functional and user-friendly Website. Where non-essential cookies or similar technologies are used, the legal basis is your consent.
We generally obtain personal data directly from you when you:
place an order;
create or use a customer account;
subscribe to marketing communications;
contact us;
submit a complaint or return request;
participate in a promotion; or
adjust your cookie preferences.
We may also receive limited information from service providers involved in processing payments, delivering orders, maintaining the Website or providing other services on our behalf.
Where necessary for the purposes described in this Policy, we may disclose personal data to:
payment service providers;
banks and financial institutions;
parcel terminal operators, courier services and other delivery providers;
Website hosting, maintenance and IT service providers;
accounting, legal and other professional service providers;
marketing and analytics service providers, where you have provided the required consent; and
public authorities or law enforcement bodies where disclosure is required by law.
Service providers may process personal data only to the extent necessary to provide the relevant service and in accordance with applicable data protection requirements.
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We do not sell your personal data.
Some of our service providers may process personal data outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, we ensure that an appropriate legal transfer mechanism and safeguards are in place, such as an adequacy decision adopted by the European Commission or approved standard contractual clauses, unless another lawful transfer mechanism applies.
Further information about applicable safeguards may be requested by contacting us.
We retain personal data only for as long as necessary for the purpose for which it was collected, including to comply with legal, accounting and tax obligations and to establish, exercise or defend legal claims.
In particular:
order, payment and accounting information is retained for the period required by applicable law;
customer account information is retained while the account remains active and for a reasonable period thereafter;
customer service correspondence is retained until the matter has been resolved and, where necessary, for the applicable limitation period;
marketing information is retained until consent is withdrawn or the information is no longer required for the relevant marketing purpose; and
information collected through cookies is retained for the period specified in the cookie table below.
When personal data is no longer required, it is deleted or anonymised.
Subject to the requirements and limitations established by applicable law, you have the right to:
request access to your personal data;
request the correction of inaccurate or incomplete personal data;
request the deletion of your personal data;
request restriction of processing;
object to processing based on legitimate interests;
receive certain personal data in a structured, commonly used and machine-readable format;
withdraw consent at any time where processing is based on consent; and
lodge a complaint with a data protection supervisory authority.
To exercise your rights, contact us at info@skriverusaldumi.lv. We may request information necessary to verify your identity before fulfilling the request.
You may lodge a complaint with the Latvian Data State Inspectorate:
Data State Inspectorate of Latvia
Website: www.dvi.gov.lv
We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access or other unlawful processing.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Cookies are small text files stored on your device when you visit a website. They allow the Website to recognise your browser, remember certain information and provide relevant functionality.
Cookies may collect information such as your IP address, browser type, device information, selected language, Website activity and preferences.
Based on their duration, cookies may be:
session cookies, which are deleted when you close your browser; or
persistent cookies, which remain on your device for a specified period or until you delete them.
Based on the party setting them, cookies may be:
first-party cookies, which are set by the Website; or
third-party cookies, which are set by external service providers whose services or content are used on the Website.
We may use the following categories of cookies:
These cookies are required for the Website to operate and cannot normally be disabled through our cookie preference tool. They may be used for functions such as maintaining the shopping cart, processing checkout, ensuring Website security, remembering privacy preferences and enabling access to a customer account.
Strictly necessary cookies do not require consent where their use is necessary to provide a service expressly requested by the user.
These cookies remember choices such as language, region or display preferences. They are used only with your consent unless they are strictly necessary to provide a function you have specifically requested.
These cookies help us understand how visitors use the Website, which pages are visited and whether technical problems occur. They allow us to measure and improve Website performance.
Analytics cookies are used only with your consent.
These cookies may be used to track Website activity, measure advertising performance and display more relevant advertising on this or other websites.
Marketing cookies are used only with your consent.
When you first visit the Website, you are given the opportunity to accept, reject or manage non-essential cookies.
Strictly necessary cookies may be used without your consent because they are required for the operation of the Website or to provide a service you have requested. Preference, analytics and marketing cookies will not be placed unless you have provided consent, except where otherwise permitted by law.
You may withdraw or change your consent at any time through the cookie settings available on the Website. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Rejecting non-essential cookies will not prevent you from using the Website’s essential functions, although some optional features may be unavailable or may not function as intended.
You can find about Cookies used on the website Here
You can also manage or delete cookies through your browser settings. Disabling all cookies through your browser may affect the functionality of the Website, including the shopping cart, checkout or customer account functions.
Instructions for managing cookies are available in the support materials of your browser.
The Website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of each website you visit.
We may update this Privacy and Cookie Policy to reflect changes to our processing activities, the Website or applicable legal requirements.
The current version will always be available on the Website, and the date of the latest update will be stated at the beginning of the Policy.
If you have questions about this Privacy and Cookie Policy or how we process personal data, please contact:
SIA “Skrīveru Saldumi”
Daugavas iela 82, Skrīveri, Skrīveri Parish, LV-5125, Latvia
E-mail: info@skriverusaldumi.lv
Telephone: +371 67327422